Delivery & Fulfillment Policy

This policy sets out how orders are fulfilled and delivered on Spare Chap Chap.

1. Seller Responsibilities

Sellers are responsible for:

• Safe and secure packaging.
• Accurate dispatch information.
• Delivery within the timeframe agreed with the buyer.
• Notifying buyers of any delays.

2. Delivery Timelines

Delivery timing depends on the seller, buyer location, and their delivery arrangement. The buyer and seller should agree on the timing for each order.

3. Third-Party Couriers

If a seller uses a third-party courier, the seller remains responsible until delivery is completed, unless otherwise agreed with the buyer.

4. Failed Deliveries

Buyers should provide accurate details and remain reachable. Repeated failed deliveries due to buyer unavailability may incur re-delivery costs.